Caligari sponsors a variety of community areas, including the trueSpace mailing list and the user forums. You'll frequently discover Caligari employees participating actively in the community areas, so this is a great place to inquire if you need help. The community is a perfect resource to help educate yourself or learn more about trueSpace. Topics range from modeling, rendering, and animation tips and techniques to interesting third-party 3D graphics and artwork websites. Discussions also cover books and articles related to trueSpace, as well as suggestions on how to deal with questions about trueSpace. Caligari fosters an atmosphere of friendly cooperation, and we invite you to join us.

Caligari Community Guidelines

What are the posting guidelines for the TSML and Forums?

1. Please stay on topic. The list and forums are intended for trueSpace users. If it's not related to trueSpace or 3D, it's off topic.

2. Please refrain from promotion of competitive products. Posts regarding complementary products are acceptable.

3. Be courteous to other list or forum members; feel free to disagree but refrain from personal insults. Respect other people’s opinions and disagree politely.

4. If you have questions or concerns about other issues related to Caligari, please email custsrv@caligari.com. The list and forums are not an appropriate place for these discussions. Abuse of our software, list members, or Caligari will not be tolerated. Constructive, respectful criticism regarding trueSpace is allowed.

What happens if someone violates the rules?

5. Authors whose comments are deemed inappropriate will be placed on a review list for 30 business days. Authors placed on review will be notified privately and are welcome to appeal the decision in private. The list and forums are not appropriate places for these communications. If, after 30 days, the author has demonstrated good intentions, the review is lifted. If, during the 30 days the author continues to make inappropriate comments, the review may result in a ban from the list and/or forums.

6. Attempts to circumvent the rules or the review process may result in a ban.

What is the TSML?

The trueSpace mailing list (TSML) is an email-based discussion group about Caligari's trueSpace 3D graphics and animation software. Caligari also maintains a Web archive of postings to the TSML. This archive is broken down into monthly sections, and is fully sortable and searchable.

Subscribing to the TSML

If you would like to subscribe to the TSML, send an email to listserv@caligari.com. The body of your email should simply state "SUB truespace" (without the quotes). No subject is needed. Note that you will get a message requesting confirmation. Simply reply 'OK' to this message. (This confirmation prevents others from maliciously subscribing random people to our list.)

Help with the TSML

If you need help with the TSML, you can send the command HELP in the body of an email message to listserv@caligari.com. Some of the basic commands are summarized here. If you are still having problems after reading that information, you can send email to postmaster@caligari.com.

Posting to the TSML

If you send a message to truespace@caligari.com, everyone who is subscribed to the list will get a copy of your message. Naturally, any commands (such as SUBSCRIBE and SET) that you email to 'truespace' will be sent to all the subscribers as well. So, you must remember to send all commands to listserv@caligari.com.

The TSML digest version

The TSML can generate a large number of emails in a single day. If you would prefer to receive a couple of larger emails, each containing individual posts, you can simply set your 'mode' to digest. There is no longer any need to unsubscribe and then resubscribe to the digest version.
You can receive the digest by sending an email to listserv@caligari.com. The body of your email should simply state "SET truespace DIGEST" (without the quotes). No subject is needed. You can also "SET truespace NODIGEST" if you change your mind later.

The TSML Web archives

The TSML Web archive can be found here. This archive will contain all of the posts made to the TSML, broken down by month. In addition, the archive can be sorted by date, author, and subject. It also has a powerful search engine, allowing you to filter posts or find things such as "ray tracing" or "human models".

General Netiquette guidelines can be found here.

Tips on asking good technical questions can be found here.